Contact Us

Branch Locations and Hours

Lost or Stolen Credit, Checking / Debit, or ATM Card

During normal business hours call (520) 298-7882 or (800) 888-7882.
After hours, call (520) 751-7070 or (800) 269-7070. Select option 4.

Membership Information Center (MIC)

info@vwestcu.org
Monday - Friday:  8 am - 6 pm
Saturday:  9 am - 1 pm

(520) 298-7882 (Tucson)
(520) 582-1300 (Casa Grande)
(602) 567-0167 (Phoenix)
(800) 888-7882 (Toll Free)

FAX (520) 917-2434 (Member Information Center only)
FAX (520) 917-2433 (Loan Servicing)
FAX (520) 917-2439 (Mortgages)
Please do not send personal information(ex: social security numbers, PINs, passwords, or other identifying information) to us through e-mail because e-mail messages are not secure. If we need to verify your identity, we will follow up with you by phone or in person.

Mailing Addresses
NOTE:  Please MAIL correspondence to one of the following mailing addresses.  Individual branch addresses do not receive U.S. mail.

General Correspondence

Car Loan Payments

VISA® Payments

Loan Line
24 hours a day - 7 days a week

(520) 751-7045 (Tucson)
(888) 349-LOAN (5626) (Tucson)
(520) 582-1300 (Casa Grande)
(602) 567-0167 (Phoenix)
(800) 888-7882 (Toll Free)
 

Home Mortgages

homeloans@vwestcu.org
(520) 298-7882 (Tucson)
(520) 582-1300 (Casa Grande)
(602) 567-0167 (Phoenix)
(800) 888-7882 (Toll Free)
FAX: (520) 917-2439

Please do not send personal information such as social security numbers, PINs, passwords, or other identifying information to us through e-mail because e-mail messages are not secure. If we need to verify your identity, we will follow up with you by phone or in person.  

Report Change in Insurance Carriers
Please send declaration letter to

State National Co.
PO BOX 24069
Ft. Worth, TX 76124
1-888-565-7927
FAX: 877-718-9746
   

Telephone Device for the Deaf (TDD)

Monday- Friday 8am-5pm
Saturday 9am-1pm
(520) 733-9453

Phone Bank

24 hours a day - 7 days a week
(520) 751-7070
(800) 269-7070

Online Banking/Bill Payment Questions

Please do not send personal information (ex: social security numbers, PINs, passwords, or other identifying information) to us through e-mail because e-mail messages are not secure. If we need to verify your identity, we will follow up with you by phone or in person. 

Member Message Hotline

24 hours a day - 7 days a week
(520) 917-6304